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“Business starts with how you treat people.” I was recently asked what was one of the best pieces of business advice I’ve ever received, and that was my answer. In my role at Starkey, I [...]

In life and business, we have a desire for coaches, counselors and mentors. Since 1992, I have been fortunate enough to have a front row seat to my mentor, Starkey Owner and Chairman Bill Austin. [...]

Mike Tyson famously said: “Everyone has a plan until they get punched in the mouth.” For most of the world, 2020 was a sharp left hook. At the start of 2020, no one could have [...]

Kindness is good for business. It sounds like a simple point because it is. Kindness makes people better, which, in turn, makes business better. And when people are your bottom line, kindness is an investment [...]

I’ve always believed that it’s important in business to not only have mentors, but to be one. It’s the responsibility of those who have benefitted from a mentorship relationship to also guide others down the [...]

Most have heard me say “get comfortable being uncomfortable.” It’s great advice whether you’re changing the way you run your business, learning to use and appreciate new technology or trying to understand someone else’s point [...]