I’ve always believed that it’s important in business to not only have mentors, but to be one. It’s the responsibility of those who have benefitted from a mentorship relationship to also guide others down the path. But there’s also an unspoken reciprocity that comes from sharing guidance with those just beginning their career or starting a business. I have learned over the years that no matter how much experience or wisdom you have to offer [...]

Most have heard me say “get comfortable being uncomfortable.” It’s great advice whether you’re changing the way you run your business, learning to use and appreciate new technology or trying to understand someone else’s point of view. But sometimes things happen, and the discomfort is overwhelming. Sometimes you’re looking for answers that are not readily available. These are the times that it helps to find comfort in the counsel of a friend. Friendships form for [...]

I believe in looking for the opportunity in every situation, no matter how difficult. You can’t sit around and let the future define you; you have to define it. This is easier said than done -- especially when that difficult situation you’re faced with is a global pandemic. COVID-19 has changed everything. In January, I was on stage at Starkey Expo, talking with more than 3,000 hearing professionals from around the world about how this [...]

Helen Keller once famously said, “Blindness cuts us off from things, but deafness cuts us off from people.” Throughout the COVID-19 pandemic I have heard, read, and been asked the question, “Are hearing aids essential?” When posed this question, I suggest taking out the word “aid” and asking it again. “Is hearing essential?” For people who battle hearing loss, it can be a fight to stay engaged, perform their job, or be there for their [...]